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Customer Representative Interview Questions
82,275 customer representative interview questions shared by candidates
How would you handle a situation where you didn’t know the answer?
Do I think watching pornography on work computer is OK sometimes? (or something to this nature) Is it OK to sometimes pass around racial or sexual jokes or emails at work? Do I flirt or put my hands around someone at work I may be sexually attracted too? Ridiculous questions, uncomfortable. I was beginning to wonder where and what I was really applying to. I have never had this experience at a job let alone final expenses insurance claim position.
These were NOT your typical customer service questions I were used too. A few were typical like how you handle irrate customers, about billing cycles and credit card information. But they weren't hard. Just wasn't prepared.
Tell me something about yourself that is not on your resume?
If I planned to leave the country in the near future
Name a time you had a disagreement with a boss and how you handled it?
The questions were so lengthy I can't remember all the details.
What did you do to prepare for this interview?
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