How many years did I have handling customer service billing calls?
Customer Representative Interview Questions
82,345 customer representative interview questions shared by candidates
If you could be a celebrity or movie star, who would that be and why?
What qualities I have in job
Asked me why my resume shows so many different jobs.
What are you weaknesses
Whether or not I could speak Spanish. What did my last employment entail, meaning what did my work load consist of. The results of the assessment I had taken.
What do you know about Sky?
Role play about a customer who was having difficulty in making a choice
In the end I was so turned off by what is apparently a very adversarial management mentality despite what is portrayed through marketing.
In short, there was little discussion of actual skills for this - one of two, entry-level customer service - positions. In fact, he made smirks when he asked me 'why are you here applying for this job?' ' I do not see any call center experience on your resume (that I only just now bothered to review when we sat down in this room for the first time 5 minutes ago).
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