Projetos que realizei, coisas as quais me orgulho de ter feito. Como tratar um cliente e sobre experiências passadas.
Customer Experience Associate Interview Questions
19,834 customer experience associate interview questions shared by candidates
O que te desmotiva em uma empresa
Teve um jogo onde tinha que desarmar uma bomba. Na prática, um membro do time visualiza e interage com a bomba em um computador, e o resto to time tem acesso apenas ao manual e trocam as instruções.
Q: What was one thing that they asked you?
Conversations about why I took their call
2) Second time applying post-salesforce acquisition: auto-fields to fill out info that's already on the resume, followed by an education drop-down menu that doesn't allow you to choose "diploma" or "college"; the "lowest education" that they'll allow you to select is a bachelors degree level.
Provide an example of your user interaction design.
Where do you see Facebook in 5 years from now? Give an example of when you showed entrepreneurial spirit. Pick a user experience problem on Facebook that is relevant to FB's mission and propose a research plan.
What happens in an ideal customer care interaction from both the employee and customer?
Describe a time when you had to solve a problem
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