Tell me about a time you had to deal with a difficult co-worker or employee. What was the situation and how did you handle that?
Customer Excellence Manager Interview Questions
1,020 customer excellence manager interview questions shared by candidates
I was given some direct feedback on the presentation I had given and was asked how I felt about such comments delivered in a 'straight to the point' way.
Por que você quer trabalhar no Nubank? Cite um momento desafiador do emprego anterior?
Key question in the second interview was to describe the benefits I had delivered on previous contracts. The interviewer wanted specific numbers.
What 3 therapeutic areas have you worked in?
How many pancakes were eaten in the U.S. today?
How you apply six sigma and lean in your projects What are tools of six sigma DMAIC What are 7 qc tools Describe most difficult project that you handled from start to end with methodology What is SMED
How do you manage conflict between you and a colleague? Give an example of where you follow a company procedure and guidelines strictly. Is there anytime you should go above and beyond to solve a customer problem? Where do you see yourself in 5 years time in Barclays?
When did you plan something and it didn't work out?
It was more like a discussion about my prior work experience / assignments. Spent ALL time discussing what I did in my previous organizations what exactly my contribution was. Would have been better if same time we've had discussed about the my approach or understanding about the business. No technical question was asked (from six sigma point of view). Some basic questions were asked i.e., why I am looking for a job and what profile exactly I am looking for. I wasn't expecting this.
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