Why Nordstrom? Give me an example of a time you gave great customer service? Name a time when a customer was upset and you fixed it.
Cosmetics Interview Questions
1,051 cosmetics interview questions shared by candidates
Phone Interview: Tell me a time when you had a difficult situation. How do you feel about competition with your peers? Tell me a little about your work background. Group Interview: Tell me about your makeup background. What would you do if you are behind sales goal for the month? Tell me one a positive trait and a negative trait (that you want to work on). Why did you apply to Nordstrom? Second Phone Interview w/ Lancome: What products do you use? What is your morning face routine? Do you wear makeup everyday (to work)? Tell me two personal and two career goals.
What would I do if I didn't meet my sales goals?
Why Nordstrom? How did you resolve a problem with a difficult client ?
What’s your favorite makeup (Nordstrom) brand? Skincare?
Very basic interview, mostly about customer service experience.
What do you know about commission-based sales?
Why Nordstrom?
Cold selling exercise with interviewer playing totally disinterested customer. This goes against Nordstrom grain; the object is mot the hard sale. The object is people are coming in to buy, you help them. So it was an odd and off-putting exercise with interviewer playing super rude customer.
I was asked to list every makeup product I had used on my face that day....
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