All questions are situational. They all have a pre created document with 20 or so questions and each person selects 5-8 questions for each candidate.
Concierge Interview Questions
2,203 concierge interview questions shared by candidates
What excites you about being part of the Surf Air team?
Name a time you had to deal with an angry customer and how did you handle it?
Give me an example where you took the initiative to fix a problem.
I was asked about my hospitality background.
"Tell me about a time when you assisted someone even though it was outside of your job description."
what is your concierge and hospitality experience
About the company About yourself and how your previous exp is related to the current role you applying for.
- name a difficult situation at work and what you did to overcome it - how you overcame and adapted to quick changes - why you want to work for SNSW etc
Basic questions about experience, if I've ever had sales goals, how I'd deal with a difficult customer, how would I find out what a customer was looking for, what is one of my favorite beauty products and why, etc.
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