Tell me about your past experience.
Community Support Worker Interview Questions
413 community support worker interview questions shared by candidates
The homework assignment was not difficult at all if you have been in customer service before. It is all about maintaining a positive and upbeat manner using text, which can be tough for some people. I was able to integrate jokes while keeping with key CS points; empathy and support, and making the person feel that they are important. The interview was straight forward - we went over my resume and the interviewer wanted to know what my past support roles were and how they would integrate with Uber Support. Once we established that I had the tools they were looking for, along with some mild conversational banter (my interviewer was a very laid back guy), he told me they would get back to me ASAP; within 1-2 days. After a few hours, I sent a thank you to both the recruiting department as well as my interviewer, even though he did not give me his Uber email, it was not hard to figure out what format they used.
Why do you want to work in this position? What the are positives/challenges about working at this position? What certifications do I have? What would I do if a client refused care?
Tell me about a time when you observed someone stretching the rules or testing the boundaries at work, what was your own course of action?
Where do you see yourself in 5 years?
Share an example of when you went above and beyond what was expected of you?
What are your salary expectations.
If you could introduce a new feature into the Depop app what it would be?
Tell me about yourself
Describe a time were you had to work as a team to get a goal accomplished?
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