Questions were all about personality and behaviors, nothing technical - How did you handle a mistake you made at work? Describe a situation in which you and your colleague disagreed on a topic and how did you resolve the issue? This role is customer facing, can you describe any experience you have in directly interacting and speaking with customers?
They have you do a mock call. It was pretty good experience so I knew what I was getting into.
Tell me about a situation that you had to deal with an angry customer and what did you do?
Read sentance aloud for speech skills.
How do you deal with conflict? Whether internal or external
why do you want to work for us
nothing extrange, typical cliché questions.
What's your previous work and tasks ?
What do you know about collection laws?
personal questions
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