How much ICBC experience I had
Client Care Representative Interview Questions
460 client care representative interview questions shared by candidates
Tell me about a time when….(STAR-based questions) Describe your skills and work history..
In-person Interview: A time you had a difficult situation. A time you were told something you didn't agree with. Background work history. Reason for gap in resume. How do you deal with changes?
Automated Interview: Why do you think you are a good fit for the job?
Automated Interview: This position involves incoming calls helping customers with questions. Are you comfortable with this type of work environment?
Automated Interview: Training is 2 to 4 weeks and 100% attendance is mandatory. Do you have any restrictions?
Automated Interview: How far do you live from the work location?
What are your strengths/weaknesses? Are you organized?
Why are you looking to change your career?
Couple situational and behavioral questions, nothing to difficult. Example; " client made mistake and is upset at you. What would you do?" type of question
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