How to handle a difficult situation with a customer.
Claims Operations Associate Interview Questions
3,060 claims operations associate interview questions shared by candidates
What do you know about the position?
They had the managers ask me if I knew how to type and other dumb questions they would talk over me and they had no knowledge in medical of anything and when I ask a question they were confused
Behavioral type questions- what would you do in a certain situation? They discuss your goals in your career and where you can see yourself in 5 years.
Where do you see yourself?
Tell me when you have had to deal with a difficult customer?
Am I willing to be a working supervisor
If you were reviewing a file for a client, and came across terminology that you were unfamiliar with, what would you do?
What experience I had and asked if I could handle a processing production environment. Went over what type of claim system that they currently process claims on.
They seems to want to get to know you as a person There didn't seem to be a list of formal questions they asked every candidate which was nice
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