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How you will handel irrated customer?
Introduction Difference between router and modem Upselling and give example Speak on any given topic
how i would handle stressful situations.
If you were hiring for this position, what would you want to know that we haven't covered yet?
If a customer calls/chats in and is very angry. They are yelling and screaming at you, how would you calm down the customer, find out the issue, and get the issue resolved.
The questions were what a customer would ask - like "I'm looking for a queen bedroom set", or "what is the warranty on this sink and how fast can it be delivered?"
On live chat my customer declined the phone I was trying to sale him, so I had to really push to get the sale by elaborating on why the phone was a great choice and how happy they would be to own it.
How would you deal with an angry customer?
How do you deal with an angry customer ?
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