Introduce you self? Then very basic questions like hobbies
Centre Customer Service Associate Interview Questions
1,643 centre customer service associate interview questions shared by candidates
Why would you like to work in public sector? Provide an example of situation where you made a mistake and how you handled it.
The sales pitch, always difficult when it's on the spot!
Usp of growing the centre with my experience
They asked me questions about my values and about a time I have failed at something. These are the two questions that stuck out as they really made me think and reflect.
What are your strengths and weaknesses?
Do you lie? Why? Do you think this is good?
About previous employment, about difficult customers, about background. About career aspirations,
How I solved an issue with a difficult customer.
Only ask you to describe/go through the pre submitted competencies, before giving their opinion
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