Case Coordinator Interview Questions

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Describe how you can handle a claim where the claimant is depressed and he is working at a bank and he is off work. He says he doesn’t want to go to work because he is depressed and stressed out with lots of paperwork. How will you manage this. Would you call the claimant first or the employer? Would you approve his/her claim or deny?
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Case Manager

Interviewed at Manulife

3.9
Jun 11, 2019

Describe how you can handle a claim where the claimant is depressed and he is working at a bank and he is off work. He says he doesn’t want to go to work because he is depressed and stressed out with lots of paperwork. How will you manage this. Would you call the claimant first or the employer? Would you approve his/her claim or deny?

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