5 middle managers asked 2 or 3 questions each focussing on either; previous experience, something you did well, conflict resolution, why I thought I would do well and one other?
Call Centre Customer Service Interview Questions
690 call centre customer service interview questions shared by candidates
basic interview questions about company and your own experience
Introduce yourself , how was your day
Describe one time you had to show your leadership skills?
Tell me about yourself?
the next test was to listen to a recording between an interviewer and an interviewee amd write down what they said
introduce the person next to you
Q: Describe a situation where you had to be coached by someone, or a boss asked you to make some adjustments.
When have you given good customer service?
Questions related to customer service and how to handle difficult customers.
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