When did u face a difficult situation and how you dealt with it.
Call Centre Agent Interview Questions
341 call centre agent interview questions shared by candidates
The reason for leaving my previous job and what did I choose CCI
"Tell me about yourself, highest qualification and what experience do you have?"
short term career plan
How would you handle a customer shouting at you down the phone?
How do I deal with an angry customer
What is the difference between sympathy and empathy.
Asked for my details as well as work experience.
What is your mode of transportation and will you be able to manage with the shifts?
The reason for my relocation to Durban and why I chose CCI.
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