how would you handle an escelating call?
Call Centers Interview Questions
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what do you call excellent customer service?
How did you handle an unhappy customer?
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None were difficult. Probably because the management would be expected to answer them.
Describe a time you found a need to improve your workplace.
None.
It was a group interview and no one got any individual questions.
There are no questions, you just rely your cv. And the human resource staff doesn't seem interested in listening to you.
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