What is Net Promoter score, Customer Satisfaction studies, How do you find insights from data? Project Management for Consumer data gathering, Process at a Call centre to capture customer feedback. What is a Consumer Insight? Have you done any customer data capturing thru digital channels? B2B Customer interaction if any experience please share? Strengths and Weakness. Challenges faced in previous role and how did you tackle it? How are you able to manage and engage senior stakeholders ? Strategies for Customer experience
