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The second interview consisted of questions pertaining to responsibilities in my current position in Service Desk and how they were matching with the role I applied for at Nova. By the end of the interview, I was told that I have what it takes to be interviewed for a service desk manager role or service delivery manager role and that they felt confident about bringing me onboard. I genuinely felt the empathy and encouragement and even sent a follow-up email showing my gratitude. I was told that I would get a third interview with senior management. Third interview did not last very long, he asked me some technical questions in relation to routers and switches and then told me that I would be contacted with an update. After a long wait, having heard nothing back, I proactively contacted HR and asked for an update. I was told that I would be interviewed in less than a week. An interview was scheduled and it was by far the worst interview I ever had. The interviewer began the interview immediately criticizing me stating that he found my resume very troublesome and his reasoning was that I was employed at two different IT companies. I tried my best to get one word in to explain that I was not employed at two IT companies but he insisted that I did. When he finally realized his error, he said it didn't matter whether they were both IT companies or not and that, contractually I would not be allowed to be employed at Nova working for two different companies. I told him that if and when we cross that bridge, I would have no problem abiding by whatever contract I sign with Nova to which he replied, "it does not matter, I am the [insert position] on this project and I say that you are disqualified!" and ended the call. I was baffled and reached out to HR right away and voiced my concerns and to this day, have not received any feedback on why I was treated that way. Terrible experience.
avatar

Bilingual Service Desk Analyst

Interviewed at Nova Networks

2.6★
Oct 17, 2022

The second interview consisted of questions pertaining to responsibilities in my current position in Service Desk and how they were matching with the role I applied for at Nova. By the end of the interview, I was told that I have what it takes to be interviewed for a service desk manager role or service delivery manager role and that they felt confident about bringing me onboard. I genuinely felt the empathy and encouragement and even sent a follow-up email showing my gratitude. I was told that I would get a third interview with senior management. Third interview did not last very long, he asked me some technical questions in relation to routers and switches and then told me that I would be contacted with an update. After a long wait, having heard nothing back, I proactively contacted HR and asked for an update. I was told that I would be interviewed in less than a week. An interview was scheduled and it was by far the worst interview I ever had. The interviewer began the interview immediately criticizing me stating that he found my resume very troublesome and his reasoning was that I was employed at two different IT companies. I tried my best to get one word in to explain that I was not employed at two IT companies but he insisted that I did. When he finally realized his error, he said it didn't matter whether they were both IT companies or not and that, contractually I would not be allowed to be employed at Nova working for two different companies. I told him that if and when we cross that bridge, I would have no problem abiding by whatever contract I sign with Nova to which he replied, "it does not matter, I am the [insert position] on this project and I say that you are disqualified!" and ended the call. I was baffled and reached out to HR right away and voiced my concerns and to this day, have not received any feedback on why I was treated that way. Terrible experience.

Behavioural questions and asking how I manage my time, prioritize tasks and deal with conflicts with team and on the job in high pressure environment. Also asked to breakdown past experiences that have prepared me for this role. Asked to speak in french, what do you do every morning? and also asked to translate an english transcript to french and send it to their email live in real time.
avatar

Bilingual Coordinator

Interviewed at Ontario Health

3.6★
Mar 30, 2023

Behavioural questions and asking how I manage my time, prioritize tasks and deal with conflicts with team and on the job in high pressure environment. Also asked to breakdown past experiences that have prepared me for this role. Asked to speak in french, what do you do every morning? and also asked to translate an english transcript to french and send it to their email live in real time.

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