During the phone interview, she asked me about my most recent two work experiences and why I left my job and so on. Then questions about Why do you want to work for TD Canada Trust and tell me a little bit of myself. Then a few behavioural questions such as Have you ever gone above and beyond your normal job duties to assist a customer and, some questions about sales goal, how to maintain, and give example about sales goal.
Why would you like to work in TD
How many years of experience in customer service do you have?
tell me about yourself
Describe a work situation where you had to support the implementation of a decision with which you did not agree…
How do you manage multiple projects with different deadlines?
Q: tell me about yourself Q: what is your weakness? Q: Tell me about a time when you had to deal with a difficult client Q: HR gave a situation, and you must let them know how to solve the problem. (need to go step by step.) Q: Why are you interested in this job? Q: What income level do you expect?
Name a time were your emotions were an issue during customer interaction?
i was asked about my background in a call center environment
What is your strength?
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