During my last phone interview I was given a scenario in which I had to state how I would sell a customer one our products and services if they stated they already banked somewhere else, they felt like their bank treated them more than just a number and clearly stated they did not want to hear about our products and services.
What will you bring to the table that the next candidate won't?
What would you do if a frustrated customer wanted a refund on a fee, but it was against company policy.
"If you saw the person next to you take money out of their cash drawer and put it in their pocket what would you do?"
How do you feel about calling people on a daily basis
why would you be a great fit for ibc
I didn't personally get this question, but it was "Take this pen and sell it to me. Tell me why I have to have this pen."
I am customer that walks into your local branch. What do you do as a banker to get me back to your desk?
Would I be available to work some weekends and or later after close if there was a pending audit?
Do you like working in groups or individual? Why? (Question was in the Spanish test)
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