The questions were situational. For example: Name a time when you had to handle an irate customer. What was the situation, what did you do, what was the final result? These type of questions require you to answer each part. Failure to do so, may cost you a job opportunity.
Previous experience and situational questions
Tell us about a conflict you had with a co-worker and what did you do
What did you do when presented with a certain situation?
Describe a time when you handled irate/upset customers?
Tell me about a safety situation where you have to take a decision?
Tell me about a situation when where you had to solve a difficult problem
Describe a time when you noticed someone doing something unethical. what did you do?
Tell me a bout a time you… (blank) what was the situation, what did you do? And what was the outcome?
You can’t discuss actual questions, but it’s all experience based questions.
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