Q: Name a time where you had to deal with a difficult client and how you handled it.
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Tell me about a data migration you were involved in. What was the situation? What tasks were required to perform? What actions did you take? What were the greatest challenges What was the result?
Why do you want to start or continue a career on the Salesforce platform?
Salesforce customization, and lightning
The discussions revolved around my expertise with Sales Cloud, handling challenging stakeholder interactions, particularly when facing pushback on specific requirements, and my approach to Salesforce implementation best practices
About Apex Coding, Flows, Sales Cloud, and Service Cloud
Omnichannel related questions - skill based routings. If there’s chat requests not being routed to the correct skilled agents, how will you debug it?
Asynchronous and symchronus, governor limits
What's the difference between a role and a profile, what's your experience with Experience Cloud, etc.
Technical question mostly based on what you had mentioned in your Resume. So, beware what your mentioned in your resume.
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