Q: A customer had a sale/charge but isn't seeing the credit in their dashboard, what could be wrong? (She said: This is a difficult question even for a Stripe support person, I just want you to work through and know your thought process)
Account Support Interview Questions
340 account support interview questions shared by candidates
No technical questions at all, nearly all of this time was spent trying to understand if I was a good personality fit for the organisation. No time was spent trying to understand whether or not I could inject new skills and experience.
Why do you want to work at Delta?
Tell me about a time when you had an angry customer. What did you do?
Customer service related questions, since it's a business that very focused on customers.
Tell me about a challenge you faced.
Tell me why you are qualified for this job.
What about cold calling? Are you ok with that?
where do you see yourself in five years?
How would you change a users permissions from command line in linux?
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