Can you give me an example of a time you couldn’t help a customer/client and what you did in that situation?
Account Representative Interview Questions
4,257 account representative interview questions shared by candidates
Made an actual call to a small business to sell services.
I had IT experience and they really tested me on my IT skills - though it isn't critical I think they did that as they wanted to know I was reputable as ethics are important to the company.
Asked about my experience working in this sort of role.
Sell me this pen. If you had to find out how many people were inside a specific building what kind of questions would you ask?
They asked me about my history in this vertical, my strategic approach in my work, and many questions about what I am looking for in a culture.
Typical questions.
If there were a major natural loss event who would you provide service to first? An agent or your direct customer? You can choose only one.
What do you want from your job - ie. advancement, steady career, something to pay the bills, etc.
Provide an example of something you were successful at.
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