Tell me about a time you had to deal with an angry customer.
Access Developer Interview Questions
2,326 access developer interview questions shared by candidates
Telling customer service experience How to organize the fast pacing work environment
Why do you want to work for Virgin Media? Why do you want to do this role?
Tell me about a time that you had to do a complex task and how you overcame it.
Questions were mostly about what services they offer and what would I do in different situations . Example : How would you help a colleague that is not performing well because of personal issues ? More like to see if you are a team player and could help customers with good deals . I enjoyed the interview and the manager seems like a really nice guy as he started as an access field tech and knows how it goes.
Explain a time you had to make a decision when both options were undesirable.
You arrive late to a customers house. The room is messy and customer is disgruntled. How do yu deal with the customer.
What do you know about the recent transaction we did?
The interview was casual all 3 hiring managers were warm/welcoming so that’s why it has been so disappointing not receiving responses/feedback getting a second call to reinterview then nothing
How do you handle conflicts with your team member?
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