CSR applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 5 days. I interviewed at Xerox (Colorado Springs, CO) in Jun 2013
Interview
If you have any customer service experience, you will get hired if you pass a drug and background check. The application is incredibly simple. The interview is just as simple. I think I was asked less than 10 questions before being offered the position. Maybe if it was slightly more difficult to get hired, the quality of employee would improve.
I applied through a staffing agency. The process took 5 days. I interviewed at Xerox (Sandy, UT) in Mar 2013
Interview
I went through a temp agency. The agency had me fill out a 25 question computer knowledge quiz that I swear was from the 80's. I scored a 70% but it didn't truly matter, Xerox just needed a warm body to take calls.
Interview questions [1]
Question 1
"You have to to choose one: which is more important, being on time or being a hard worker?"