CSR applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied online. I interviewed at Xerox (Bolingbrook, IL) in Apr 2014
Interview
applied online, it took more than 4 weeks to send an online assessment, and called in for an in person interview after 3 weeks, tell me about yourself, and then a role play, and then interviewed by another recruiter and one more role play, offered the position.
Interview questions [1]
Question 1
since it is a call center customer service if you are not flexible they will not interview you.