CSR applicants have rated the interview process at Xerox with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 57.1% positive. This is according to Glassdoor user ratings.
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I applied online. The process took 1 day. I interviewed at Xerox (Cary, NC)
Interview
It appeared that they really needed help because the interview was over as soon as they realized that I had some customer service experience. There wasn’t a lot professional looking applicants.
I applied online. The process took 2 weeks. I interviewed at Xerox (Vancouver, BC) in May 2017
Interview
Typical interview questions followed by on the spot role play of three scenarios. Prep time given for scenarios to go over and to come up with response and gameplan for the scenario
I applied through an employee referral. The process took 1 week. I interviewed at Xerox (Toronto, ON) in Jan 2016
Interview
panel interview of 3 sales managers. I was information prior to the interview and asked to prepare a sales pitch presentation. Once completed they wanted me to mock close them. They also had a rapid fire section where you selected the first thing that came to mind.