Two stages:
Online Assessment (Situational Judgement Test and Personality Questionnaire)
1-2-1 Interview (Partnership Behaviours and any technical requirements for the role).
For the interview, you can prepare it in advance as they published the behavioral based interview questions.
Interview questions [1]
Question 1
Can you tell me what you think the Partnership means when we say working in a co-owned business?
I interviewed at Waitrose (Monmouth, Pays de Galles)
Interview
Completed an online assessment that was harder than it seemed and then did an in person interview with one of the managers. She was very friendly and I felt at ease.
Interview questions [1]
Question 1
How would you deal with a customer who was unhappy with a purchase?
Very long interview, was there for a part-time role and ended up being there around an hour and a half. The interview was with the store manager, spent the first half just chatting about anything and then the second half was the actual interview. The manager flicked through a booklet and picked random questions to ask me. It seemed quite unprofessional, there was no structure to the interview. Thought I'd definitely got it because I was there so long, but I didn't. Felt like such a waste of time.
Interview questions [1]
Question 1
What would you do if a customer came in with a packet of chicken that they bought the day before, and the chicken was gone off, but they didn't have a receipt.