Uber Customer Service Representative (CSR) interview questions
based on 158 ratings - Updated Jun 24, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
72%
Applied online
Applied online
11%
Recruiter
Recruiter
10%
Employee Referral
Employee Referral
3%
Other
Other
2%
Staffing Agency
Staffing Agency
2%
In Person
In Person
1%
Campus Recruiting
Campus Recruiting
Interview search
158 interviews
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Uber interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Uber with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 54.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 26 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Uber overall takes an average of 24 days.
Common stages of the interview process at Uber as a Customer Service Representative (CSR) according to 9 Glassdoor interviews include:
One on one interview: 33%
Phone interview: 25%
Personality test: 25%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
The interview process was straightforward. The questions asked were relevant and the interviewers were polite. At the end they provided me the opportunity to ask questions. I got to learn more about the organization and their future plans.
Interview questions [1]
Question 1
Describe a time when you had to deal with a difficult customer.
Luego de finalizado el proceso completo, me aviaron que me darían una respuesta en 7 días y no fue así. Pasaron más de 3 semanas y tuve que contactarme yo para ser avisado que no avanzarían con mi perfil.
Interview questions [1]
Question 1
Business Case sobre Account Management de un restaurante. Presentación de plan estratégico para impulsar su crecimiento.
I applied online. The process took 1 week. I interviewed at Uber (Ciudad de Mexico) in Jun 2021
Interview
Excelente desde el contacto hasta la entrevista. No quedé porque me dijeron que mi perfil era muy alto para la posición que me tomarían en cuenta en un puesto más senior.
Interview questions [1]
Question 1
Por qué Uber Eats?
Por qué te quieres cambiar ?
Qué sueldo aspiras?
Si tenía mis papeles en regla?