Uber Customer Service Representative (CSR) interview questions
based on 158 ratings - Updated Jun 24, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
72%
Applied online
Applied online
11%
Recruiter
Recruiter
10%
Employee Referral
Employee Referral
3%
Other
Other
2%
Staffing Agency
Staffing Agency
2%
In Person
In Person
1%
Campus Recruiting
Campus Recruiting
Interview search
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Uber interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at Uber with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 54.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 26 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Uber overall takes an average of 24 days.
Common stages of the interview process at Uber as a Customer Service Representative (CSR) according to 9 Glassdoor interviews include:
One on one interview: 33%
Personality test: 25%
Phone interview: 25%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
A team of experts will filter our profile and help us prepare for the interview. 3 members from the organisation will ask 5 question each and 1 written assignment consisting of 2 question will be given.
I applied online. The process took 2 weeks. I interviewed at Uber (New York, NY) in Jun 2022
Interview
Applied online and received an email to schedule a phone interview. The phone interview was with an HR rep and was pretty short, probably 15 minutes total. Not a hard interview but I think she was deterred by the gap in my resume.
Interview questions [1]
Question 1
How many accounts did you manage at your last job?
I applied online. The process took 4 weeks. I interviewed at Uber
Interview
The interview process was very good - it was extremely efficient and the recruiter made the process very enjoyable. They answered all my questions and replied very quickly!
There was one recruiter phone screen, then hiring manager screen and then I had to do a case and present it in front of a panel.