Uber Customer Service Representative CSR interview questions
based on 158 ratings - Updated Jun 24, 2026
Averageinterview difficulty
Mostly positiveinterview experience
How others got an interview
72%
Applied online
Applied online
11%
Recruiter
Recruiter
10%
Employee Referral
Employee Referral
3%
Other
Other
2%
Staffing Agency
Staffing Agency
2%
In Person
In Person
1%
Campus Recruiting
Campus Recruiting
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Uber interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at Uber with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 54.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 26 days to get hired, when considering 9 user submitted interviews for this role. To compare, the hiring process at Uber overall takes an average of 24 days.
Common stages of the interview process at Uber as a Customer Service Representative CSR according to 9 Glassdoor interviews include:
One on one interview: 33%
Personality test: 25%
Phone interview: 25%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
Entretien en 3 étapes (rh, manager et case). Process assez classique et case basé sur le job d’account manager avec de la data à traiter. Intéressant à réaliser et roleplay réaliste challengeant mais plaisant à faire.
Interview questions [1]
Question 1
Pourquoi rejoindre Uber Eats et pourquoi le poste d’AM?
I applied through other source. I interviewed at Uber (Lima, ) in Dec 2024
Interview
Tuve 2 entrevistas - una con consultora y otra con el head del equipo.
Percibí una poca organización del lado de la empresa para gestionar el espacio de reunión, habiendo mucha flexibilidad de mi lado para realizarla.
Online assessment, recruiter screening, HM behavioral round, panel interview with case study. Pretty standard process
Uber has one of the best recruiting processes I've ever seen. Recruiter was very fast at following up (either EOW or next day) and I heard they even give feedback if u don't make it to the next round