Thomson Reuters Customer Service Representative interview questions

Es un proceso largo, pero necesario, donde evalúan habilidades blandas y duras, estuvo bien, pero faltó un poco de análisis sicologico. Pasas por

After I applied online, I received an email requesting I perform a taped interview. 10 questions, and they would record your answer. You can utilize the practice questions they give you beforehand, but once you begin the interview, it will begin recording and you have up to 3 minutes to answer each question and cannot re-do your answers. About 1-2 days later, I was contacted by HR to set up a phone interview with the hiring manager. The phone interview was about an hour long and he did not have scripted questions. It was very conversational which I enjoyed, but definitely keeps you on your toes - you will definitely want to have questions prepared ahead of time. About 3 days later, I was asked to come onsite to meet with the team I would be working with. I was onsite for about 2 hours. I met with the hiring manager first, then shadowed other account managers. I was informed by the hiring manager that the team would have the final say as to if I would be extended an offer. The communication between HR, the hiring manager, and myself was always open and timely. Overall, this was a good experience, even if I hadn't been extended an offer.