The Home Depot interview questions

Interview process started with a test of retail knowledge - operations, profit & loss, balance sheets,customer service related questions. Test took 3 hours. Next was an interview with the district manager and human resourse manager. Questions asked were what if questions and tell me about a time when questions. All of which leads to the conclusion that whoever is the best at story telling gets the job. This was proven to be true when the subsequent batch of new assistant managers hit the stores. An awful lot of people very full of themselves and how great they are. Didn't matter if they knew anything as long as they could talk like they do. Which doesn't help associates or customers one bit.

I applied online at homedepot.com. Two days later I received a phone call requesting an in-store interview, which I accepted. The interview was carried out in the store I was applying to. It was just a 1 on 1 interview with one of the assistant managers. It was fairly brief, about 30 minutes long, and just covered basic people skills and customer service background. It seemed it was mostly just a conversation testing if you will work well in a retail environment more than background specifics. I suggest just being friendly and open, the Home Depot looks for friendly, helpful people.