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      Tesco

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      Customer Assistant Interview

      Aug 4, 2016
      Anonymous employee
      Durham, Angleterre
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Tesco (Durham, Angleterre) in Aug 2016

      Interview

      Applied online in the middle of July and passed the questions and right to work check. Received a phone call on the 29th of July to go in for an interview on the 1st of August. When I got there I was stood around waiting for a while because the manager's computer system was down and was printing off all of the info of people she was interviewing. However, I decided to have a look around and this impressed the manager when she came out to see me. I was told about the computers being down and so everything would have to be wrote on paper where it was brief notes of things I had said so she could remember who I was. It was explained to me there were 2 jobs available and asked which one I would prefer. (I got the job I had time preferences for). As the interview went on there were 5 set interview questions in total with others blended in such as 'Describe your role in your previous job' and then linked in 'why did you leave that job?', that sort of thing. After 3 set questions, the lady decided to get up and show me around the shop and meet some members of staff, which was a good sign as she didnt write down anymore information from the last 2 questions and thankfully, I received the job on the 3rd of August. Tesco Express are usually good about giving a candidate a phone call whether they are accepted or rejected and the manager told me I would be called after the last interview on Wednesday afternoon about 3. I was rang at half 7, so don't be disheartened if you don't get a phone call straight away! I was informed I would have an induction on the 8th at a larger store as Express stores do not do inductions. I do not have any information as of this yet but I do seem to gather it is around 7 hours of videos, filling out forms and helping stack shelves.

      Interview questions [5]

      Question 1

      Describe a time you went out of your way for a customer
      Answer question

      Question 2

      Describe your previous job roles and why did you quit your last job?
      1 Answer

      Question 3

      Tell me about yourself.
      1 Answer

      Question 4

      Tell me a time you exceeded the expectations of your manager
      Answer question

      Question 5

      Tell me about a time you had to deal with change
      Answer question
      9

      Other Customer Assistant Interview Reviews for Tesco

      Customer Assistant Interview

      Jun 17, 2026
      Anonymous employee
      Glasgow, Écosse
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Tesco (Glasgow, Écosse)

      Interview

      Interview was around 2.5 hours in total. Started with a group interview then 20 minutes on the shop floor shadowing a checkout colleague then finally a 1 to 1 interview with a manager.

      Interview questions [1]

      Question 1

      How do you ensure the best customer experience?
      Answer question

      Customer Assistant Interview

      Jun 3, 2026
      Anonymous employee
      Maidstone, Angleterre
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco (Maidstone, Angleterre)

      Interview

      Nice environment. Kind people. Asked the right questions and I felt I could ask any questions i had. Overall I enjoyed the experience and would recommend to other people to do an interview with them.

      Interview questions [1]

      Question 1

      Why would you like to work for Tesco?
      Answer question

      Customer Assistant Interview

      May 27, 2026
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I interviewed at Tesco

      Interview

      Very easy, just asked a few questions about my experience and my availability on time etc. what days i can work and my flexability on the dates i can do

      Interview questions [1]

      Question 1

      A time i dealt with a difficult customer
      Answer question