Tesco Customer Service Assistant interview questions
based on 114 ratings - Updated Mar 19, 2026
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93%
Applied online
Applied online
4%
In Person
In Person
1%
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Other
1%
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Employee Referral
1%
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Tesco interviews FAQs
Candidates applying for Customer Service Assistant roles take an average of 10 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Tesco overall takes an average of 10 days.
Common stages of the interview process at Tesco as a Customer Service Assistant according to 1 Glassdoor interviews include:
One on one interview: 100%
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I applied online. The process took 1 week. I interviewed at Tesco in Oct 2017
Interview
I submitted my application on Friday, had a phone call on Monday to have an interview on Wednesday and received a job offer by Friday!
It was all straight forward and friendly. It was a group interview but they put everyone at ease and if an answer didn't quite fit the criteria they were looking for they prompted and asked for more information.
Interview questions [3]
Question 1
Name a time that your personal integrity was important.
I applied online. I interviewed at Tesco (Londres, Angleterre) in Oct 2017
Interview
I applied online. Got rejected from three jobs before I got invited for an interview. I think the whole process was easy.
1) Filled out a form
2) Interview
3) Worked at the store for 30 mins. Staked products etc.
Interview questions [1]
Question 1
Describe a time when you dealt with a difficult customer?
I applied online. I interviewed at Tesco (Burton upon Trent, England) in Jul 2017
Interview
I applied for a Nights role and was told to attend the interview at 10:30. It was a group interview, 5 of us in total. We had to fill in some sheets about availability and bank account details. Then we were given an task where we had to make the tallest tower with paper and cellotape in 15 minutes whilst they observed us. Then we were given another task where we were given a budget of £100,000 and had to decide what to improve in the store. Afterwards, we had a go on the till for about 10 minutes, and the interview was finished. However, I was told on the day that I had to come back at 10pm (as I applied for a nights role). I came back at 10pm and had to stack shelves for about an hour. After all that, I didn't get the job in the end, but overall wasn't a bad process.