Customer Service (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Background check: 17%
Skills test: 17%
Presentation: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
1st itw with TAM talking about you and giving you some info about the position, starting date, benefits, salary , other infos you can ask questions too
2nd with a panel of people asking you diferent questions.
Interview questions [1]
Question 1
What is the achievement you are the most proud of?
The interview process was long but the interview itself is good since the interviewer itself is kind, nice and easy to talk to. But still, it’s a good experience and they seem approachable.
Interview questions [1]
Question 1
Situational questions like what is my short and long term goals.
I applied in-person. The process took 4 days. I interviewed at TP (Cebu City) in Mar 2025
Interview
The interview process was surprisingly smooth and remarkably fast, an unexpectedly delightful experience. The interviewer was exceptionally friendly and refreshingly chill, creating a relaxed and comfortable atmosphere, which made the entire experience quite pleasant, efficient, and even genuinely enjoyable. I felt at ease throughout.