Customer Service (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Skills test: 17%
Presentation: 17%
Background check: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
very quiet and simple, easy questions with some tests so they can determine your grammar, PC skills, listening, comprehension, provide your personal info, they explain how it would be you day to day job
I applied in-person. The process took 2 days. I interviewed at TP
Interview
Very quick, made in a group. only 2 questions each, and a small questionnaire about sports. After that they did a background check, presented papers and took 1 week training
I applied through other source. The process took 3 days. I interviewed at TP (Le Caire, ) in Mar 2020
Interview
First you have a phone interview which is very easy. When you go to your second interview at the company the waiting time was very long and the slayer was not as expected.
Interview questions [1]
Question 1
Introduce yourself?
Why do you want to work for teleperformance?
Speak about your previous experience!