TP Customer Service Representative (CSR) interview questions
based on 2.4K ratings - Updated Jun 30, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
47%
Applied online
Applied online
21%
In Person
In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
0%
Campus Recruiting
Campus Recruiting
Interview search
2,352 interviews
Viewing 1666 - 1670 of 2,352 Interviews
TP interviews FAQs
Customer Service Representative (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Representative (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Skills test: 17%
Presentation: 17%
Background check: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
The Interviewers we're really nice and the place were I was hired was really cool and has a nice ambient as well, the guards were accommodating and as well as the staffs.
I applied online. The process took 3 days. I interviewed at TP (Bacolod City) in Jun 2021
Interview
Took the online virtual interview. Then hr will call you for the initial, then assessment test, then final. Their recruitment staff were very friendly unlike some other cc that are power tripping.
Interview questions [1]
Question 1
Tell me about yourself. Tell me about your work before.
I first applied online and got contacted through WhatsApp a couple of days after. They asked me to send some information and a voice note answering some questions. The day after that I got two calls where the first was about gathering a bit of information about myself and my salary and schedule preferences. Whereas the second one was about personality traits and more in-depth information about positions available. It's an easy interview, you just have to reaming calm and answer the questions
Interview questions [1]
Question 1
What would you do if an angry client comes in line?