Customer Service (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Skills test: 17%
Background check: 17%
Drug test: 8%
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Virtual interview, in general it was a Smooth process and kind hr representative made the interview a joyful experience. No so many deep questions, ended quickly and got feedback after 3 days
I applied through an employee referral. I interviewed at TP in Jun 2017
Interview
Initial Interview (Fish bowl), computer exam, versant, final interview. That'ts it.Just review common call center interview questions online. So you can answer the questions properly. Questions like why should we hire you, Can you tell me about yourself.What are your strengths and weaknesses.
It was quick and the HR interviewer was really nice and accomodating. We were interviewed as a group but the results were given individually right after. I was told i had the potential for it but my speech fillers and overall nervousness that made my voice shake a bit too much was not fit for the account that they were offering.