Customer Service (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Skills test: 17%
Presentation: 17%
Background check: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
Telephone interview and they asked to send the required documents. After that they send me the provisional offer and once I accept it I got the permanent offer letter. Then they send the equipment
Interview questions [1]
Question 1
Why I want to work as the customer service advisor
HR interview via phone,then virtual nterview in english.it was an easy and fast process.then they informed me that I was accepted and informed me with the salary.the work will start after the process immediately .
Interview questions [1]
Question 1
-introduce yourself in english.
-give me situation that you handeled a customer.
I applied online. The process took 4 weeks. I interviewed at TP (Bukit Mertajam) in Jan 2020
Interview
Was smooth. Done through video call. The intervier is friendly. There were three stages of interview. Need to report to the office at Penang for the first day of work.
Interview questions [1]
Question 1
Previous experience, our commitment and some customer service skills