Customer Service (CSR) applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service (CSR) roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service (CSR) according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Skills test: 17%
Background check: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
Received a call very fast after applying. Did a short phone screening with recruiter to was asked a few questions about experience and schedule availability. Ultimately, the schedule they offered was not a fit for me
Interview questions [1]
Question 1
Tell me a bit about your customer service experience.
great place I had to wait for sometime to get interviewed but It wasn't a difficult interview and I had to take a test after the I was done with the interview and got accepted
I applied through an employee referral. The process took 2 days. I interviewed at TP (Manille, ) in May 2024
Interview
Seamless interaction with the recruitment team. They were able to provide instructions and updates on a timely mannner. Glad to be back at Teleperformance. Training department were also helpful on providing assistance especially for newbies on this industry. Very inclusive and fun.