Customer Service Representative applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Representative according to 13 Glassdoor interviews include:
Phone interview: 42%
Skills test: 17%
Background check: 17%
Presentation: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
I applied through an employee referral. The process took 1 day. I interviewed at TP (Manille, ) in Oct 2023
Interview
It was challenging. We were able to think outside of the box. Our critical thinking is being tested. The interviewer also ask questions about our personal background. They are observing our communication skills and see how we respond their questions.
Interview questions [1]
Question 1
How will you describe color brown to a blind person?
Two interview rounds,one offline and operation round online and one assessment online.it was an easy process.total one day process or sometime it took two days. Good for freshers to join this company.
I applied through other source. I interviewed at TP (Accra)
Interview
I completed the initial screening process and an aptitude test. I was informed that I had passed the test, but I did not receive any further communication regarding the next steps in the recruitment process.
I applied in-person. The process took 1 day. I interviewed at TP (Cebu City) in Jun 2026
Interview
It's quite a long process from initial interview up until final interview. I overthink it out as difficult and I'm nervous about the possible questions but it was indeed fulfilling after all.