Customer Services applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at TP as a Customer Services according to 1 Glassdoor interviews include:
Skills test: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
Was greeted warmly by the security. The security confirm interview date then I was given a visitor pass and was asked to sit in the waiting area. After about ten minutes, I was taken to a computer room to an online test. Waited about another ten minutes then I was called into an office where my test result was provided and interviewed by a recruiter.
Interview questions [1]
Question 1
What are some of the most difficult situation have you ever encounter with a customer and how do you handle the situation?
It was a very easy process. All I had to do was fill out paperwork and then do an over the phone interview. She was very kind. A few questions I didn't know how to answer them but she was very kind and waited for me to think of the right thing to say
I applied online. The process took 1 week. I interviewed at TP in Apr 2019
Interview
Contatto telefonico in cui vengono chieste alcune informazioni di base (università frequentata, competenze linguistiche ecc...) e successivi colloqui Skype in cui vengono chieste le esperienze precedenti e somministrate domande per lo più attitudinali