Customer Services applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at TP as a Customer Services according to 1 Glassdoor interviews include:
Skills test: 50%
Phone interview: 50%
Here are the most commonly searched roles for interview reports -
There will be 3 rounds of interview, 1st hr round. 2nd virtual interview with client and 3rd last will be with the hr head. They will help you as well to clear if you not got selceted in one then they will process you for another client so that's easy . Your communication skills should be good . Must prepare a pitch
Interview questions [1]
Question 1
They give a topic, you need to speak on that for 10 min
I applied through an employee referral. The process took 1 week. I interviewed at TP (Caloocan, Quezon City) in Oct 2025
Interview
It was great, we had a professional flow of interview. My interviewer ask a lot of questions and gave me a situation related to my job and i need to resolve an issue.
Interview questions [1]
Question 1
What would you do if a customer wants to purchase product but they can't afford it?
prefieren personas que no busquen futuro profesional en la empresa, como jóvenes. entré y fui la unica de mi grupo sin experiencia, pasé por dos pruebas en barcelona, entré con 18 años pero cogen de 18 a 35 años o así
Interview questions [1]
Question 1
rol play de como respondería una llamada telefonica