TP Customer Service Representatives interview questions
based on 2.4K ratings - Updated Jun 26, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
47%
Applied online
Applied online
21%
In Person
In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
0%
Campus Recruiting
Campus Recruiting
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Customer Service Representatives applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representatives roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Representatives according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Skills test: 17%
Background check: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
A VERY long interview process. A 4 hour long interview process, which includes a typing test. You are with a bunch of people in the front waiting to take the test and get called back for the interview.
I applied in-person. The process took 3 days. I interviewed at TP (Parnamirim, Rio Grande do Norte)
Interview
O processo seletivo é rigoroso e moroso. Fiz prova de redação, ditado, digitação, entrevista, dinâmica, dicção. Durou dois dias inteiros e foi uma excelente experiencia.
The process took 2 days. I interviewed at TP in Jan 2018
Interview
It was easy. The people were down to earth I must say. Probably will be a nice first time call center to work at. The process take about two and a half hours. You take a skills test then a computer typing test. They give you two interviews. Give you a nice mouth swabbing drug test and make you sign paper work once you're hired.