TP Customer Service Representatives interview questions
based on 2.4K ratings - Updated Jul 6, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
47%
Applied online
Applied online
21%
In Person
In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
0%
Campus Recruiting
Campus Recruiting
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Customer Service Representatives applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representatives roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Representatives according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Background check: 17%
Skills test: 17%
Drug test: 8%
Here are the most commonly searched roles for interview reports -
It was easy but they call in you after so many days. They ask for personal information then provided some details about the interview flow, how will you be accepted and some reminders and guidelines to pass it.
I applied online. The process took 1 day. I interviewed at TP (Columbus, OH) in Jul 2020
Interview
The interview process was at a minimum of 10 minutes. She asked relatable questions and answered my questions. She informed me of the next step in the interview process and wished me the best. I took from that that I might have a chance as long as I pass the testing.
Submitted my resume, and was asked to do do a typing test. Was interviewed afterwards, two interviews on the same day; first interview was 1-1 and the second was a group. Was told I succeeded the same day.
Interview questions [1]
Question 1
Can't remember again but were kind of behaviourial.