TP Customer Service Representative CSR interview questions
based on 2.4K ratings - Updated Jun 30, 2026
Averageinterview difficulty
Very positiveinterview experience
How others got an interview
47%
Applied online
Applied online
21%
In Person
In Person
17%
Employee Referral
Employee Referral
7%
Recruiter
Recruiter
4%
Staffing Agency
Staffing Agency
3%
Other
Other
0%
Campus Recruiting
Campus Recruiting
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TP interviews FAQs
Customer Service Representative CSR applicants have rated the interview process at TP with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 77% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative CSR roles take an average of 14 days to get hired, when considering 13 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Representative CSR according to 13 Glassdoor interviews include:
Phone interview: 42%
Presentation: 17%
Skills test: 17%
Background check: 17%
Drug test: 8%
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You wait for a long time with other people, then once you get the interview the, interviewer was rude. Then if you ask a question they get degrading to your character
I applied online. The process took 1 day. I interviewed at TP (Toronto, ON) in Apr 2019
Interview
Assessment on computer then a great interview with what would be my team members and team leaders. We got a tour and an team member explained what was next and answered our questions.
I applied through an employee referral. I interviewed at TP (Port St Lucie, FL) in Nov 2020
Interview
Interview progress was virtual. It was easy for me but some other candidates struggled to navigate through the process and some of the virtual waiting rooms were "packed" which was some what disruptive. Otherwise the approach is innovative.
Interview questions [1]
Question 1
Recruiter will ask about your experiences and tell you about the business