Customer Service Advisor applicants have rated the interview process at TP with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Advisor roles take an average of 15 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at TP overall takes an average of 20 days.
Common stages of the interview process at TP as a Customer Service Advisor according to 1 Glassdoor interviews include:
Other: 50%
Phone interview: 50%
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Didn’t get one, just got offered job straight away. I applied in indeed with cv and they replied within a day to offer the job
Didn’t get one, just got offered job straight away. I applied in indeed with cv and they replied within a day to offer the job
I applied through an employee referral. I interviewed at TP (Vadodara) in Sep 2020
Interview
check Confidence level , communication skill and banking knowledge , pass test and computer typing speed general knowledge. Knowledge every tele performance rules and and all term and condition what cases are sensitive what is not suncity what is required everything else.
I applied online. I interviewed at TP (Glasgow, Écosse) in Jun 2022
Interview
Easy and straightforward. The interviewer was friendly so to speak. It was timely and more conversational than other interviews. The interviewer asked about five questions in total. No role play. Lasted about thirty minutes.
Interview questions [1]
Question 1
Experience based questions, how did you resolve a difficult situation with a customer