The process took 2 days. I interviewed at Sephora (Tucson, AZ) in May 2023
Interview
The first interview was pretty easy and I loved the 2 girls I interviewed with but when it came time to interview with the main district manager, he didn't shake my hand, know my name or even know what I was interviewing/applying for. Overall he gave the impression that doing the interview was an inconvenience for him and he was visibly upset that he had to do it. I decided I definitely did not want the job if given an offer in the first 5 minutes and I cut the interview short with him and left.
The process took 5 weeks. I interviewed at Sephora
Interview
It was a very long process. I didn't receive a call back until four weeks after I submitted my resume. There are two phone calls - the first one is short and just asks basic screening questions. The second one took 45 minutes and it was a standard phone interview. I waited a week after that to have a face-to-face interview. You have to be able to think on your feet and provide lots of detail.
I applied in-person. The process took 4 weeks. I interviewed at Sephora (Boston, MA) in May 2010
Interview
It began with an online application, then lead to a group interview at a sort of store hiring fair with one other applicant. This seemed to go very well, and I was in contact with one of my interviewers over the next week or two regarding my next interview. She was very friendly, and seemed genuinely interested in adding me to their ranks. I was then interviewed by her supervisor. While they had originally advertised that they were looking for full time management, and to this day that advert remains on their website, I was told during the process that this position was not available, and would I mind taking something lesser just to gain entry to the company. Also, the position would likely be at another store. The second interview was also very positive, and I thought went well.
When I had applied, I supplied them with several references from previous jobs. As I do tend to hold on to my jobs for some time, and as is the nature of retail, it has been years since I have worked at two of my last three jobs, and everyone there has since moved on. Apparently they had great difficulty getting professional references from these companies, or even getting a hold of people who had worked at the same time as myself. I tried to connect them with some former coworkers beyond the references I had already given, but communication waned. I have not heard anything in weeks, despite having left messages with my original interviewer. I would like the courtesy of being told either way of their decision, as I did invest some time in the interview process, and had to open lines of communication with people I would much rather have not had to speak with again. I feel that while they were all very friendly and energetic, it was all a little misleading, and in the end not very productive.
Interview questions [2]
Question 1
You are assisting one customer, and another, irate customer intervenes with an issue. Which customer do you assist first?